Cookie Policy

Introduction

This Cookie Policy explains how Magicvisor ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website or use our AI-powered restaurant call management service. This policy should be read alongside our Privacy Policy and Terms and Conditions.

Last Updated: 7/3/2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners about how users interact with their sites.

Types of Cookies We Use

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until deleted
  • First-Party Cookies: Cookies set directly by our website
  • Third-Party Cookies: Cookies set by external services we use

How We Use Cookies

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled.

  • Authentication and security cookies
  • Session management for logged-in users
  • Load balancing and performance optimization
  • Cookie consent preferences

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics for website usage statistics
  • Performance monitoring and error tracking
  • A/B testing for service improvements
  • Heatmap analysis for user experience optimization

Functional Cookies

These cookies enable enhanced functionality and personalization.

  • User preferences and settings
  • Language and region preferences
  • Dashboard customization
  • Feature toggles and beta testing

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.

  • Google Ads and conversion tracking
  • Social media platform integration
  • Retargeting and remarketing campaigns
  • Lead generation and customer acquisition tracking

Third-Party Services

We use various third-party services that may set their own cookies. These include:

Analytics Services

  • Google Analytics
  • Mixpanel
  • Hotjar

Marketing Platforms

  • Google Ads
  • Facebook Pixel
  • LinkedIn Insight Tag

Your Cookie Choices

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Set warnings before cookies are stored

Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics: tools.google.com/dlpage/gaoptout
  • Google Ads: adssettings.google.com
  • Network Advertising Initiative: optout.networkadvertising.org

Please note: Disabling certain cookies may affect the functionality of our website and service. Essential cookies cannot be disabled as they are necessary for security and core functionality.

Data Retention

Different types of cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: Up to 30 days
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year
  • Preference cookies: Until you change your settings

Mobile Applications

Our mobile applications may use similar tracking technologies, including:

  • Mobile device identifiers
  • Local storage and app preferences
  • Push notification tokens
  • Analytics SDKs and crash reporting tools

International Considerations

We comply with applicable cookie laws and regulations, including:

  • GDPR (EU): We obtain consent for non-essential cookies
  • CCPA (California): We provide opt-out mechanisms for personal information sale
  • ePrivacy Directive: We comply with electronic communications privacy requirements

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: [email protected]

Subject Line: Cookie Policy Inquiry

Address: Magicvisor LLC, Privacy Department

Attention: Data Protection Officer

Cookie Consent

When you first visit our website, we will show you a cookie consent banner asking for your permission to use non-essential cookies. You can accept or reject these cookies. Essential cookies that are necessary for the website to function cannot be disabled.

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by contacting us at [email protected].

Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want your online activities tracked. Currently, our website does not respond to browser Do Not Track signals, but we respect your choice to use ad blockers and other privacy tools.

Third-Party Cookie Disclosure

Third parties may use cookies, web beacons, and similar technologies to collect or receive information from our website. This includes:

  • Analytics providers that help us understand how our website is used
  • Advertising partners that help us deliver relevant ads
  • Social media platforms when you use their sharing buttons
  • Customer support tools that help us provide assistance

These third parties have their own privacy policies addressing how they use such information. We do not have access to or control over these cookies.

Security of Cookies

We implement appropriate security measures for cookies containing personal information. Session cookies are encrypted and transmitted over secure connections. We regularly review our cookie usage and remove unnecessary cookies.

Updates to Cookie Usage

We may update the cookies we use from time to time. When we make material changes to our cookie usage, we will update this Cookie Policy and notify you through our cookie consent banner. We encourage you to review this policy periodically.

Learn more about how Magicvisor can transform your restaurant operations with AI-powered call management.